MedicApp is a dedicated app and a responsive website that created for doctors and patients that wish to connect online. Helping patients that have a hard time commuting and to help doctors minimize their no-shows
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs, determining information architecture, and responsive design.
Create an easy to use mobile app for virtual medical appointments for people who live in rural areas and donāt have the money or time to travel.
Create an app that will successfully help people in need of medical care with certified and trustworthy doctors over virtual appointments.
MedicApp simplifies virtual healthcare for rural communities, connecting patients with certified doctors via a user-friendly, low-bandwidth platform. Features include easy registration, affordable payments, trusted doctor verification, and pharmacy integration, ensuring accessible and reliable care.
I conducted interviews with doctors and patients residing in remote communities who encounter challenges due to factors such as age, disabilities, and limited resources, making it difficult for them to access nearby specialists. Many of these specialists reside in urban areas. Simultaneously, I also spoke with some of these doctors, who expressed their desire to assist as many patients as they can. However, they often contend with high rates of appointment no-shows and struggle to effectively manage their schedules while providing quality care to their patients.
Patients living in small towns or rural areas often face difficulty in accessing specialized medical care, as it requires traveling long distances to the nearest city.Ā
Traditional appointment scheduling methods, such as calling the clinic, can be time-consuming and may require multiple phone calls before securing an appointment.
Patients often struggle to remember the details of their appointments, such as the da te, time, and location, leading to missed appointments and delays in treatment.
Patients may have to repeat their medical history and provide the same information to different doctors or clinics, leading to repetition and frustration.
Dr. Sarah Lee, a family physician, struggles to manage appointments efficiently, attract new patients, and reduce no-shows due to a lack of technical skills and an online presence. Therefore, a user-friendly medical appointment scheduling website or app is needed to address these challenges.
Mary is a 67 y/o retired woman who needs access to good medical care from home because her lack of resources to travel to the city make it impossible for her to find good doctors.
The goal was to create and easy to use app that would be handy for elderly people and young adults.The app is design to be easy and hassle-free.
To prepare for usability testing, I created a low-fidelity prototype that connected the user flow of login in and scheduling an appointment from the home page.
See Prototype
Unmoderated usability study
Australia, Remote
5 Participants
20-30 minuntes
Based on the research most of the users had a hard time understanding what the ā+ā icon meant
Based on the research most of the patients wish to add notes to the doctor previous to the appointment
Base on the research most of the users wish to add a ārecurring appointmentā option as they need to see the same doctor multiple time a year.
After conducting the usability study, we uncovered surprising user needs that we had underestimated. This research was invaluable, allowing us to refine and adjust our mockups early on, saving time and resources by avoiding redesigns of finalised prototypes.
The high-fidelity prototype followed the same user flow as the low-fidelity prototype, including design changes made after the usability study.
See Prototype
Ensure all interactive elements have clear labels that can be easily read by screen readers, providing a seamless experience for visually impaired users.
Focus the home screen on personalized recommendations, guiding users towards their primary tasks or actions with ease.
Include descriptive text under each icon to enhance comprehension, ensuring all users understand the purpose and function of each icon.
After completing the app designs, I began working on the responsive website. Guided by the MedicApp sitemap, I meticulously organized each screen's design to ensure a cohesive and consistent user experience across all devices.
The designs for screen size variation included mobile, tablet, and desktop. I optimized the designs to fit specific user needs of each device and screen size.
Click on the links below to see the Prototype for each Responsive Design.
This app and website was created to help people to connect with good quality health care workers regardless of their location.Ā I wanted to create a bridge in which doctors and patients can both gain and learn from each other.
Iāve learned about the need to connect people in rural communities with quality healthcare without requiring them to spend a fortune commuting to a big city, especially if they have impairments or are elderly.
Conduct research to assess how effectively the app connects patients and doctors, measuring its success in reaching its goals.
Add more educational materials to help users learn about their health and make informed decisions.
Extend outreach efforts to recruit more healthcare professionals nationwide, enhancing the app's network and accessibility.
Want to see more?
Discover the in-depth creative journey I undertook, from gaining a deep understanding of the user's needs to honing the design with a user-centered approach. My case study provides a step-by-step walkthrough, showcasing how I transform concepts into user-friendly realities.
Click the link to learn about the meticulous process that ensures a design truly resonates with your audience.
Ready to bring your vision to life? I can't wait to hear from you! Whether you have a project in mind or just want to say hello, don't hesitate to reach out. Let's chat over a virtual cup of coffee āļø and turn your ideas into reality!
